Students Employment Services Pty Ltd.

Frequently Asked Question

If you have any questions that aren’t covered below, please don’t hesitate to reach out! 
You can call us at 1800 676 554 during business hours (AEST), or email us at [email protected].
Alternatively, chat with our live agents for immediate assistance. We’re here to help!

How can I access my account?

To access your account, you must first register on the Student Employment Services platform.

As a Jobseeker, you can easily sign up via the SES website on your laptop, desktop, or mobile device, either through a search engine or the mobile app. After registration, you’ll be able to log in, update your profile, and begin exploring job and course opportunities.

Employers and institutions are also welcome to register on the SES website using similar methods. However, please note that subscription plans can only be purchased through the SES website. Once your plan is activated, you can start posting job openings and courses, and effortlessly manage job applications and course enquiries directly from the website or app.

For further guidance, we invite you to visit our SES YouTube page, where you’ll find helpful tutorial videos.

If you have any questions that aren’t covered below, please don’t hesitate to reach out! You can call us at 1800 676 554 during business hours (AEST) or email us at [email protected]. Alternatively, chat with our live agents for immediate assistance. We’re here to help!

How do I edit my job or course ad?

To assist you in editing your job or course ad, please navigate to your account’s home page.

From there, locate the ad you wish to modify, and on the right side, you’ll find three dots.

Clicking on these dots will reveal options, including ‘edit job.’ Select this to begin making your changes.

Follow the on-screen instructions and confirm your edits by clicking ‘post.’ This action will reactivate your job listing.

Should you require further guidance, we encourage you to visit the SES YouTube page, where you can find helpful tutorial videos.

If you have any questions that aren’t covered below, please don’t hesitate to reach out! You can call us at 1800 676 554 during business hours (AEST), or email us at [email protected]. Alternatively, chat with our live agents for immediate assistance. We’re here to help!

Can I include a video or images in my ad?

Unfortunately, job ads do not support the inclusion of videos and images.

If you have any questions that aren’t covered below, please don’t hesitate to reach out!

You can call us at 1800 676 554 during business hours (AEST), or email us at

[email protected]. Alternatively, chat with our live agents for

immediate assistance. We’re here to help!

How do I repost a job ad that I’ve previously advertised?

To assist you in reposting your job or course ad, please navigate to your account’s home page. From there, locate the ad you wish to modify, and on the right side, you’ll find three dots. Clicking on these dots will reveal options, including ‘repost job.’ Select this to begin making your changes.

Follow the on-screen instructions and confirm your edits by clicking ‘post.’ This action will reactivate your job or course listing.

Should you require further guidance, we encourage you to visit the SES YouTube page, where you can find helpful tutorial videos.

How long will it take for my job or course Ads to appear on the site?

When you post your job or course ads on SES platforms, rest assured they will be activated within a maximum of 10 minutes.

If you have any questions that aren’t covered below, please don’t hesitate to reach out! You can call us at 1800 676 554 during business hours (AEST), or email us at [email protected]. Alternatively, chat with our live agents for immediate assistance. We’re here to help!

How many classifications can my job ad be added to?

Feel free to select multiple classifications that best fit your ad’s position description.

If you have any questions that aren’t covered below, please don’t hesitate to reach out! You can call us at 1800 676 554 during business hours (AEST), or email us at [email protected]. Alternatively, chat with our live agents for immediate assistance. We’re here to help!

Can I post my job ad in multiple locations?

Absolutely, feel free to post job and course advertisements in various locations as required by your business or institution.

If you have any questions that aren’t covered below, please don’t hesitate to reach out! You can call us at 1800 676 554 during business hours (AEST), or email us at [email protected]. Alternatively, chat with our live agents for immediate assistance. We’re here to help!

I’ve submitted my job ad, when will it go live? (And why does it say “pending”?)

Your job ad will go live on the same business day once approved by us.

If you have any questions that aren’t covered below, please don’t hesitate to reach out! You can call us at 1800 676 554 during business hours (AEST) or email us at [email protected]. Alternatively, chat with our live agents for immediate assistance. We’re here to help!

What should I do if I need to change my mobile number or contact information?

Access your account’s home page, then tap the three lines at the top of your screen to reveal the menu. From there, navigate to settings and select the option to update your mobile number.

Within settings, you also have the ability to change your password and email address. For further assistance, visit the SES YouTube page where you can find helpful tutorial videos.

If you have any questions that aren’t covered below, please don’t hesitate to reach out! You can call us at 1800 676 554 during business hours (AEST), or email us at [email protected]. Alternatively, chat with our live agents for immediate assistance. We’re here to help!

How do I create a student/job seeker profile?

Register on the SES website using any device with internet access, including your laptop, desktop, mobile phone, search engine, or mobile app.

After registration, you’ll be able to log in to your account, update your profile, and begin exploring job or course opportunities. For further guidance, visit the SES YouTube page to view our helpful tutorial videos.

If you have any questions that aren’t covered below, please don’t hesitate to reach out! You can call us at 1800 676 554 during business hours (AEST), or email us at [email protected]. Alternatively, chat with our live agents for immediate assistance. We’re here to help!

How do I create an employer or institutional profile?

You can easily register on the SES website using any device with internet access, such as your laptop, desktop, mobile phone, search engine, or mobile app. However, please note that subscription plans are only available for purchase on the SES website.

After acquiring your subscription, you’re all set to post jobs and courses either on the SES website or through the app, and conveniently monitor all job proposals and course inquiries with just a simple click.

If you have any questions that aren’t covered below, please don’t hesitate to reach out! You can call us at 1800 676 554 during business hours (AEST), or email us at [email protected]. Alternatively, chat with our live agents for immediate assistance. We’re here to help!

What happens if I forget to renew my subscription?

If an employer or institution accidentally allows their subscription to lapse, their account will automatically transition to inactive status, causing all job or course advertisements to also become inactive.

Consequently, the ability to receive job proposals and course inquiries will be suspended. Rest assured, our team is committed to sending you a timely email reminder before your subscription expires, providing ample opportunity to secure a new plan.

Should you inadvertently overlook purchasing a renewal and your account becomes inactive, a helpful on-screen notification will appear, gently prompting businesses and institutions to renew their subscription.

How do I upgrade my free membership plan to a paid plan?

To access your account’s subscription settings, start by logging into your account home page. Then, navigate to the top of the screen and click on the three lines to open the menu. From there, select ‘subscription’ and proceed to click on ‘change plan.’ Finally, choose the plan that best suits your company, business, or institution’s needs.

For further assistance and a more in-depth understanding, we invite you to visit the SES YouTube page where you can find our helpful tutorial short videos. [Add link]

If you have any questions that aren’t covered below, please don’t hesitate to reach out! You can call us at 1800 676 554 during business hours (AEST) or email us at [email protected]. Alternatively, chat with our live agents for immediate assistance. We’re here to help!

How do I filter or manage my candidates?

When you receive a job proposal or application from a job seeker, click on the provided link to access the cover letter, resume, and profile.

After reviewing the information and making a decision, select the three dots in the right-hand corner to access available options. You can either reject the proposal or shortlist the candidate.

Rejecting a proposal will instantly notify the candidate via the app and email, indicating their proposal was unsuccessful, and all their information will be removed from view.

If you choose to shortlist the candidate, they will receive immediate notification through the app and email. You will then have the option to contact them via email, call, or SMS for an interview.

Following the interview process, return to the proposal view, click on the three dots, and select either “unsuccessful interview” to notify the candidate of the outcome or “hire” to accept your preferred candidate. The candidate will receive a notification of either outcome, and if hired, you can proceed to initiate the onboarding process.

How do I report suspicious job or course ads?

How do I report suspicious job or course ads?

I am not receiving job, course, proposal, or inquiry notifications. What should I do?

Check if your ads are active or call us at 1800 676 554 during business hours (AEST), or email us at [email protected]. Alternatively, chat with our live agents for immediate assistance. We’re here to help!

What happens when I submit my job proposal?

A notification will appear on your screen to confirm that your job proposal has been successfully sent. To easily monitor the progress of your proposal, please download the SES app, and turn on the notification icon in your account. Please also check your email for notification too. You’ll receive timely updates whenever your proposal is viewed, if it’s unsuccessful, or if you’ve been shortlisted.

Additionally, you’ll be notified about the result of your interview, whether it’s successful or if you’ve been accepted for the position.

For further assistance, please visit the SES YouTube page to watch our helpful tutorial videos.

If you have any questions that aren’t covered below, please don’t hesitate to reach out! You can call us at 1800 676 554 during business hours (AEST), or email us at [email protected]. Alternatively, chat with our live agents for immediate assistance. We’re here to help!

What happens when I submit a course inquiry?

When you submit your course enquiry, be confident that a representative from the institution will get in touch with you as soon as possible. Please ensure your profile is up-to-date, enabling the institution to easily contact you using the contact details you’ve provided.